Avianca Airlines Cancellation Policy Explained: How to Cancel and Get a Refund
Don’t navigate the fine print alone. Whether it’s cancellation, refunds, or rebooking, the experts at 1-888-439-8874 are ready to help you 24/7.
Travel plans can be unpredictable. Whether you need to cancel your flight due to personal reasons, health issues, or changing schedules, Avianca Airlines offers flexible options depending on your fare type and the timing of your cancellation. Understanding the airline’s cancellation policy is essential to avoid unexpected fees or forfeiting your ticket’s value. Need help? Call 1-888-439-8874 for immediate assistance from an Avianca representative.
Why It’s Important to Understand Avianca’s Cancellation Rules
Avianca is one of Latin America’s leading carriers, but their fare structure and cancellation options can be complex. From non-refundable Basic fares to fully refundable Flex tickets, each category has specific policies. If you're unsure about your ticket type or eligibility for cancellation or a refund, calling 1-888-439-8874 is your best move.
Key Highlights of Avianca Airlines Cancellation Policy
✅ 24-Hour Risk-Free Cancellation
If you’ve booked your Avianca ticket at least 7 days before departure, you can cancel within 24 hours of purchase and receive a full refund with no penalties.
Need help with this cancellation? Call 1-888-439-8874 and let a live agent handle it for you.
✅ Fare Type Determines Cancellation Eligibility
Avianca offers several fare classes, each with different rules:
XS and S (Basic Fares)
Non-refundable and non-changeable
No refund or travel credit upon cancellation
For exceptions or clarification, call 1-888-439-8874
M, L, XL, and XXL (Flex and Plus Fares)
Cancellable with a fee depending on timing
Eligible for partial refund or travel voucher
Fee amount varies based on route and cancellation timing
Business Class
Generally more flexible
Free cancellation on some Business fare types
For accurate info, call 1-888-439-8874
How to Cancel Your Avianca Flight
You can cancel an Avianca Airlines ticket through several channels:
📞 Cancel by Phone
For the fastest and most personalized service, call 1-888-439-8874. A live Avianca support agent will walk you through the process, calculate any applicable fees, and assist with refunds or credits.
🌐 Cancel Online
Visit avianca.com
Go to "Manage Your Booking"
Enter your reservation code and last name
View your trip and select the cancel option
If the website doesn’t work or you prefer speaking to someone, call 1-888-439-8874.
Refund Policy Overview
Refunds depend on the fare type, time of cancellation, and route. Here's a general outline:
Refundable Fares: Eligible for full or partial refunds
Non-Refundable Fares: No cash refund, but you may receive a credit voucher
Vouchers are typically valid for 12 months
For help requesting or tracking a refund, call 1-888-439-8874.
Cancellations Due to Medical or Emergency Reasons
Avianca may consider exceptions to the cancellation policy for:
Medical emergencies
Family illness
Death of a passenger or immediate relative
Supporting documents may be required. For compassionate cancellation requests, call 1-888-439-8874 immediately.
What Happens After You Cancel?
Once your flight is canceled:
You'll receive a confirmation email
Refunds (if applicable) are processed within 7 to 20 business days
Credits/vouchers are issued via email or Avianca’s portal
Still waiting on your refund? Call 1-888-439-8874 to check the status.
Need to Reschedule Instead of Cancel?
Avianca also allows flight changes, which might be a better option than full cancellation. In many cases, you’ll only need to pay the fare difference and a change fee (if applicable).
For rebooking help, call 1-888-439-8874.
Final Thoughts
Avianca’s cancellation policy offers several options based on your ticket type and situation. While some fares are strict, others offer refund flexibility or credit toward future flights. Whether you're canceling last-minute or just booked and changed your mind, the most effective way to handle it is to call Avianca support at 1-888-439-8874.
📞 Need to Cancel or Rebook with Avianca? Call 1-888-439-8874 Now
Don’t navigate the fine print alone. Whether it’s cancellation, refunds, or rebooking, the experts at 1-888-439-8874 are ready to help you 24/7.